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Shipping Policy

A Legal Disclaimer

At Tankone, we strive to provide our customers with the best possible shopping experience, including timely and efficient shipping. Please review the following shipping policy to understand our practices and your responsibilities:

  1. Shipping and Delivery Times:

    • Estimated shipping and delivery times are provided for your convenience and are based on typical order processing and shipping times. These estimates are not guaranteed and may vary due to factors beyond our control, including but not limited to, weather conditions, carrier delays, or other unforeseen circumstances.

    • Tankone is not responsible for any delays in delivery once the order has been dispatched to the shipping carrier.

  2. Shipping Methods and Carriers:

    • We offer a variety of shipping methods through reputable carriers. The choice of carrier and shipping method may affect delivery times.

    • Tankone reserves the right to change carriers and shipping methods without prior notice.

  3. Shipping Costs:

    • Shipping costs are calculated at checkout and are based on the selected shipping method, destination, and the weight and dimensions of the items purchased.

    • Any additional charges, such as customs duties, import taxes, or other fees, are the responsibility of the customer and are not included in the shipping cost.

  4. Order Processing:

    • Orders are processed and shipped during regular business hours, Monday through Friday, excluding holidays.

    • Order processing times may vary based on product availability, order volume, and other factors.

  5. Address Accuracy:

    • Customers are responsible for providing accurate shipping information. Tankone is not liable for packages delivered to incorrect addresses provided by the customer.

    • Please review your shipping address carefully before submitting your order. If you need to make changes, contact us immediately.

  6. Lost or Damaged Shipments:

    • In the event that your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and provide a suitable resolution.

    • Tankone is not liable for lost packages once they have been handed over to the carrier. If a shipment arrives damaged, please contact us immediately to begin the resolution process. Failure to contact us within 24 hours of receipt of shipment may result in forfeiture of resolution rights.

  7. International Shipping:

    • For international shipments, customers are responsible for any additional customs duties, import taxes, or other fees that may be incurred.

    • Delivery times for international shipments may be longer due to customs processing and other factors.

  8. Returns and Exchanges:

    • Please refer to our Return Policy for information on returning or exchanging items.

By placing an order with Tankone, you agree to the terms and conditions outlined in this Shipping Policy. Tankone reserves the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

For any questions or concerns regarding our shipping policy, please contact our customer service team.

Shipping Policy 

1. Shipping Times and Methods:

  • Orders are processed within [1] business days. Estimated delivery times vary based on shipping method and destination.

  • Shipping times are estimates and not guaranteed. Tankone is not liable for delays caused by the carrier or unforeseen circumstances.

2. Shipping Costs:

  • Shipping costs are calculated at checkout based on your order details and destination. Any applicable customs duties or taxes are the customer’s responsibility.

3. Address Accuracy:

  • Ensure your shipping address is correct before placing your order. Tankone is not responsible for delays or losses due to incorrect addresses provided by the customer.

4. Lost or Damaged Shipments:

  • Contact us if your order is lost or damaged during transit. We will assist in resolving the issue, but Tankone is not liable for packages once they are with the carrier.

5. International Shipping:

  • For international orders, be aware of potential customs duties and taxes. Delivery times may be extended due to customs processing.

6. Changes to Policy:

  • Tankone reserves the right to modify this policy at any time. Updates will be posted on our website.

For further questions, please contact our customer service team.

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